When booking a CRC collection, please ensure you add the certificate reference number in the notes as well as the full Names of the applicant, under special instructions.
TCG sends a list of all certificates requested to the SAPS via email a day in advance @ 11 am to speed up the collection process ( we can not amend the list when sent, otherwise they reject the entire list ), if booked after the list was sent, it will go on the next available list.
We only service the CRC on Tuesdays and Thursdays ( Collections and deliveries)
The driver collects from the front desk , he does NOT speak to any Colonel or Captain or other force member except for the agent at the counter as per CRC procedures , therefore there are no special arrangements that can be made etc.. The CRC only works of the list submitted
Each certificate requested needs to be booked separately (one collection for one certificate ) to avoid any misunderstandings with the CRC ( preferred)
Trust the above is in order.