Dear Valued Customer,
Kindly note that our area driver was involved in a hijacking today – At around
Unfortunately, your package/s was involved.
REF:# [Enter waybill or collection Nr]
We have a full recovery team doing an investigation and the case nr will follow.
Kindly find submit your claim via our help desk on our website , on click on the following link : https://thecourierguy.zendesk.com/hc/en-us/requests/new?ticket_form_id=360001200678
Please submit the below 3 invoices.
The invoice (1) is to be from your supplier to yourself. (if applicable)
Invoice (2) is the invoice from yourself to your client.
Invoice(3) is to be made out to The Courier Guy. This invoice must state and be “At Cost” and NOT the retail selling price, with the description of the goods and waybill number appearing.
The below would also be needed if non-account holder
- Copy of ID
- Proof of banking
The Courier Guy (PTY) Ltd
CK Reg: 2015/061471/07
Address: 37 Malta Road
Cosmo Business Park
Cosmo City
2087
Postal Address: P.O. Box 532